EXTERNAL PUBLICATIONS
HSE ISBN 0 7176 0970 7
Improving compliance with safety critical procedures - reducing industrial violations
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SUMMARY
Managers need to understand the underlying causes of human errors, and be aware of what they can do to reduce potential errors. Although attention has been given to the classification or quantification of inadvertent or accidental human errors made by operators, there has been little practical advice on how managers can successfully address deliberate breaches, or violations, of safety rules and procedures. But violations of safety procedures are a significant cause of many industrial accidents. Furthermore, violations are a frequent cause of production losses, poor quality and unreliable maintenance - with subsequent costs from poor reliability.
This report and the work it describes were funded by the Health and Safety Executive (HSE). Its contents, including any opinions and/or conclusions expressed, are those of the author(s) alone and do not necessarily reflect HSE policy
